- An automotive manufacturer receives an average of 2000 potential leads from its in-country 50+ dealers. With Contactous, these leads are imported into their CRM 'as they are', with minimal processing. The effort to clean the daily lead database is reduced from 5 hours to less an 30 minutes.

- A health supplement company collects prospects data from interviews, consolidates it and uploads directly into lead nurturing system without any manual cleanup or human intervention.  

​- In addition to seamless data import, an accounting firm uses Contactous to get the accurate company name from an online database through API calls. Without any manual data scrubbing, over a thousands records reach their CRM automatically. 

Ingest Data Smartly. No more Data Scrubbing or Manual Cleanups. 

After processing and cleaning millions of data records in last several years, our data import algorithms have become smart enough to make the data import, automatic - i.e., without any pre-processing, data wrangling scripts or manual intervention. 

Below is an example of incoming file of registration database. During its import, the data gets scrubbed by itself. The system is intelligent to figure out thousands of variations of dates, country names and many other fields. If needed, it can standardize the way names or dates are to be stored in the system.  

Real-time Entity Resolution during Data Ingestion 

Contactous has libraries to rapidly customize the import scripts to perform advance functions like Entity Resolution. Consider the following example: 

Here, a customization on the field: Merchant Name has been implemented. For each data entry in this field, the system makes a reference check with an external database available through API and fetches the right name before importing in the system. 

FAQ :: Intelligent Data Import

Can I use the system as a data cleaning tool?
Certainly. Just import the data and immediately export the same dataset out. Within a minute, you have a clean set of records. This process can also be automated as part of an ETL script. One organization who has been using this function has programmed their RPA bot's workflow (Robotic Process Automation) to accomplish the same - a few times a day, triggered by the event of a new file arrival.

What if my organization has its own data cleaning criteria? 
We will customize the import function for your organization. This customization could be of any practical degree of complexity. We only need the cleaning and processing rules for each field and our smart import system will execute them in its data ingestion cycles.

Can I use this feature to process the collected data from website forms?
Yes. It would require some customization work and our consultants can be contacted for a discussion.