- As an account manager, Alice discovers 5x more connections than social networks between her organization and customers
As contact records from every team within the organization start to consolidate within Contactous, you are able to see connections between your organization and customers clearly. Questions like "How can I contact that person?" and "Who reports to who in that company?" gets easier to answer.
These maps highlight the relationships between your organization and the companies where your contacts are. It takes a keyword as an input and reports the relationship between all the users within your organization and every company which has that keyword in its name. In the example below, the keyword "kruger" is found in 4 different companies and a relationship map is constructed. "What is our relationship with Kruger?" gets answered.
With accurate contact data of your organization in one central database and all users of your company accessing the same Contactous system, creation of hierarchical organizational charts of the companies or teams you interact with becomes easy. This short video explains how to create and share such charts.